Based on the article in the press: Repeated orders for medical exams and other common mistakes slow down claims for veterans’ disability by LINDA F. HERSE, STARS AND STRIPES on April 9, 2025.

For many veterans and transitioning service members, navigating the VA disability claims process can feel like entering a maze — long waits, confusing paperwork, and a seemingly endless line of required medical evaluations. One of the most frustrating issues many face? Repeated orders for the same or similar medical exams.

The Problem: Redundant Exams, Delayed Decisions

It’s not uncommon for veterans to be sent to multiple Compensation & Pension (C&P) exams for the same condition — even when previous exams or medical evidence already exist. These repeated appointments not only take time and effort to attend, they also create significant delays in finalizing disability ratings.

Why does this happen?

    1. Lack of centralized documentation – If your records are spread across multiple providers, facilities, or duty stations, the VA may not have complete access to your history.
    2. Contracted examiners – The VA often uses third-party contractors for C&P exams. Sometimes, they request exams even when your submitted records already provide enough detail.
    3. Changes in exam criteria or policy – The VA periodically updates its guidelines for evaluating specific conditions, which can trigger requests for additional information.
    4. Missed or incomplete appointments – If an exam was inconclusive or if documentation was missing, the VA might reschedule — even if the reason wasn’t your fault.

The Impact: Slowing Down an Already Long Process

Every additional appointment adds weeks — sometimes months — to an already slow process. For those transitioning out of active duty or veterans relying on benefits to make ends meet, this delay can be both financially and emotionally draining.

Worse, repeated exams can introduce inconsistent findings. Different doctors might assess your condition differently, which can complicate your claim or even result in a lower rating.

What You Can Do

While you can’t always avoid additional exams, there are steps you can take to help streamline your claim:

    • Submit complete and organized medical records with your initial claim, including any private provider documentation.
    • Request copies of your C&P exam reports through My HealtheVet or by contacting the VA directly.
    • Be thorough and consistent during all exams — describe your symptoms clearly and honestly.
    • Work with a VSO (Veteran Service Officer) or accredited representative. They can help ensure your evidence is solid and reduce the chance of unnecessary delays.

Final Thoughts

The VA disability process isn’t perfect but understanding how and why delays happen — especially when it comes to repeated medical exams — can help you navigate the system with more confidence.

If you’ve been through this experience, you’re not alone. And if you’re still in the process, know that persistence, documentation, and support from fellow veterans or VSOs can make a real difference.

Read more here STARS AND STRIPES  

Choose SUM Health Impact for a Smarter VA Claim Strategy:

Unlike traditional VSOs, which focus on helping you file claims for conditions you’re already aware of, SUM Health Impact goes a step further. We meticulously comb through your medical records to uncover every diagnosis that qualifies under VA rating codes—even those you may have missed or forgotten. This means a stronger, more complete claim that truly reflects your service-connected health issues.